DM Informatics Ltd.

Welcome to our testimonials page

So what do our customers say about us?

The following testimonials are from feedback forms provided to clients after projects have been completed. The results have been collated as a percentage in each category.

"...this is the first time we have used this sort of thing, we realise now what we've been missing! We will certainly use you again. We think Mark is a real star and his help & assistance has been invaluable. A big thank you to him and everyone who is part of the DMI team"

Ken and Brenda Gilbert - Directors
SAMS Accommodation - Plymouth

"First class service, considerate and thoughtful. A big thankyou to my saviour Dan."

Richard Bruty - Director
The Quezal Group - Plymouth

"A very good company to work with. They were able to listen and produce what I wanted."

Robert Crisp - Director
Paria Consulting - London

"Very good service throughout, with a smile thrown in."

Jon Wright - Manager
PL Bowker & Co Ltd - Ivybridge

"Before we employed the services of DM Informatics we were stuggling to gain new residents. Now, with the new website, not only are we on the 1st page of Google, Yahoo and MSN but we are full"

Dale Crisp - Director
The Dales Nursing Home

"DM Informatics have been a pleasure to work with."

Jim Caton - Director
Dart Fire Group Ltd

"Professional and a pleasure to do business with"

Tui Shirley - Director
21st Century Care Ltd

"Friendly, prompt, knowledgeable and cost effective service. If you haven't spoke to them before, you should do! "

Tracie Lowles - Director
Consider Skin Care

"Very professional and helpful at all times."

Paul Doolan - Owner
Poppys Hotel

Random sample of customer feedback forms received during 2006

All our clients receive a feedback form after project completion. We take on board each and every comment in order to improve our products and services. The table below is a sample of feedback forms obtained during 2006. The feedback percentages from the above clients have also been added to the table.

Question	very poor	poor	average	good	very good	excellent
How would you rate the initial contact with us (first impressions)?	0%	0%	0%	0%	0%	100%
How would you rate our ability to understand your needs?	0%	0%	0%	0%	5%	95%
The waiting time for having my question addressed was satisfactory?	0%	0%	0%	0%	5%	95%
How would you rate our time keeping?	0%	0%	0%	0%	0%	100%
The process of getting your problem resolved was:	0%	0%	0%	0%	0%	100%
Our team's technical knowledge	0%	0%	0%	0%	5%	95%
Our ability to keep you up to date during the project	0%	0%	0%	0%	0%	100%
How would you rate the finished project?	0%	0%	0%	0%	5%	95%
How likely are you to use our services again?						Yes (100%)

Reliable Professional Service

Website Design l Database Systems l Software Development l IT Consultancy l Website Translations l Pay Per Click Services l Search Engine Placement

Portfolio l Plymouth Website Design l Web Design Plymouth l Website Design Cornwall

Custom made software solutions that provide your business with the flexibility it deserves. Your business is Unique.

Whether its design, implementation, support, integration or migration, we have the technical and business expertise to help your business.

From static websites and database driven websites to fully integrated e-commerce and shopping cart sites.

Business and technical expertise to ensure that you have the competitive advantage.

IT Support and maintenance contracts that give you full control over your IT expenditure.